Terms and Conditions of Booking at Ael y Bryn, Eglwyswrw

We look forward to welcoming you. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below.

Prices and Payment Details

Prices are per person per night for bed and full cooked breakfast.
All bedrooms are en suite and have complementary tea and coffee making facilities.
To confirm the booking, we require a minimum deposit of one night's bed and breakfast cost for each guest. All deposits are non-refundable and non-transferable. Would you please make sure the deposit reaches us within 10 days of making the booking. We will send you a letter or email confirming the booking and detailing the outstanding balance.
The balance is due on departure.
If you are staying one night we require the full cost in advance.
We accept payment in cash or by personal cheque, as we do not operate a credit or debit card facility. Please make cheques payable to Ael y Bryn.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you have paid is non-refundable and non-transferable. If you need to cancel, please contact us as soon as possible.
Whenever possible cancellations should be made to us in writing.
If you cancel more than 7 days before your arrival date you will not be liable for the total balance. Every effort will be made to re-let the room and adjust the charge accordingly.
If you cancel within 7 days of your arrival date, you will be liable for the total amount.
If you do not cancel, but fail to arrive for the whole or any part of the period booked, or leave the accommodation prematurely, you will still be charged for the total amount.

For this reason you may wish to consider taking out cancellation insurance.

Non-availability

If we are forced to cancel the booking for reasons outside our control, we will give you as much notice of the cancellation as is reasonably possible. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you in respect of the accommodation. Our liability would not extend beyond this refund in respect of the cancellation.

Arrival

Your accommodation will available to you from 4pm on the day of your arrival unless otherwise arranged. It would be appreciated if you could give us a call and inform us of your expected time of arrival. Should you wish to arrive earlier, to park or drop off luggage, please let us know in advance. Please let us know if you are going to arrive after 8pm.

Departure

Rooms must be vacated and the bill settled by 10am on the day of your departure, unless otherwise arranged. Should you wish to leave luggage, or park after your departure time, please let us know in advance.

Liability

All reasonable efforts have been made to ensure the safety of our guests. We cannot accept responsibility for any damage, loss, injury or illness sustained to our guests or members of their party or to their vehicles or belongings.

General

We have a totally no smoking environment.

We regret that we cannot accommodate pets.

Please make us aware of any special requirements at the time of booking.

Please let us know if you have any special dietary requirements such as vegetarian or have any allergies or dislikes of particular foods

We do not accept liability for any omissions and errors and reserve the right at any time to update and amend the information published on our web site.